This is carried through the 187 guest rooms as well as other parts of the hotel. Personal no very kind. Auch für ausreichend Parkmöglichkeiten ist gesorgt. There was a coffee machine, but it didn't work well and made terrible coffee in very small quantities. This 4-star hotel is 1 mi (1.6 km) from Hamburger … I will share your comments with our team. Compare Reviews, Photos, & Availability w/ Travelocity. Comfortable beds, cozy room, lovely bathroom and shover. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Exclusions apply.See terms and conditions.When referencing the average time taken to reach a reward night, this is based on data of members who reached their 10th stamp between 01.01.2018 - 31.12.2019. Safe, Kühlschrank bzw. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Es verfügt über 187 modern eingerichtete Zimmer mit Klimaanlage und Highspeed Internet, LCD-Fernsehrer sowie einer Kaffee- … Our newly renovated hotel is situated in the heart of the Hanseatic city within walking distance of the city center. Spacious rooms (approx. Mercure Hotel Hamburg City offers 187 accommodations with safes and coffee/tea makers. This is carried through the 187 guest rooms as well as other parts of the hotel. All rights reserved. No choco croissants! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please inform me when you plan a future booking in our Hotel. Compare prices and find the best deal for the Mercure Hotel Hamburg City. Malfunctioning A/C in hot weather was a big let down. 6 photos Only 1 coffee machine to all guests!! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. Refund issued for price paid if found on Hotels.com or refund issued for price difference if found on another website. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind Regards, Emily Tiedge Front Office Manager, Dear Elinor, We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. Room was okay for 2 nights, breakfast was also okay but completely devoid of variety. Rates from $68. Besonderheiten des Hotels. There should be more staff in their 40/50 to pass their experience to the young staff. I have nothing negative to say, except that i found trash behind the fridge. Sorry for the delay! We had room 220. I will share your comments with our team. No kettle in the room, which was a huge disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Contactless check-in and contactless check-out are available. Finally the bar is terrible. Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! It is always a pleasure to receive positive feedback. * Some hotels require you to cancel more than 24 hours before check-in. New work meeting and event area with the latest lighting equipment for your creative events. MIssing plug ins for smartphone charging on the bedside, the usb is not compatible with modern smartphones (outdated). Would recommend anyone with a sense of Hamburg's traffic, coming from the south by car, to use this nice place as their save place. Private indoor parking (Paying) 84 spaces. A tad complicated compared to other Accor hotels I have stayed in. It is always a pleasure to receive positive feedback. Nevertheless, if requested, the minibar should have been cleaned or refilled. The venue dates back to 1991. Optic fiber technology provides the highest possible speed of Internet connection. All 187 rooms are air-conditioned and have free WIFI. However, charges can vary, for example, based on length of stay or the unit you book. All other trademarks are the property of their respective owners. I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Join now! Book online or call now. The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. Das Hotel allgemein. We wonder whey we where mooded from room 618 to 220. ? Amsinckstraße 53, 20097 Hamburg (Hamburg-Mitte) businessÄhnliche Orte in der Nähe. Not a very good review, but I must say what saved my stay all together was the red haired young man in reception when I checked out. Check any national, local, and health advisories for this destination before you book. Good public transport connections provide easy access to any destination in Hamburg. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Katharina Küster Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel Hamburg City Amsinckstraße 53 20097 Hamburg Deutschland ________________________________________ E Mail : h1…, Dear Guest, Thank you for taking the time to share your feedback. Karte für Mercure Hotel Hamburg City. Customer review rating 4.5/5 5,180 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences. kind regards Denise Tomrell deputy director, Dear Anurag A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg City. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. MERCURE HOTEL HAMBURG CITY in Hamburg located at Amsinckstr. Couples - 04/12/2019 Confirmed reviews ALL. ALLSAFE stands for our new, enhanced cleanliness protocols & standards, & ensures that these standards are met in this hotel. Trouble was that same minibar was not filled up during my four nights at the hotel. V.adik Families - 28/02/2020 Confirmed reviews ALL, Ioana H. Couples - 23/02/2020 Confirmed reviews ALL. Unfortunately, this also applies to room cleaning and the minibar, as we try to minimize contact in the room. The friendly staff was a bit lost with the large number of guests and they were not being able to be effective. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For more details, please contact the property using the information on the reservation confirmation received after booking. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. The shower was barely working. Hamburg's tradition meets intl. Details on site. Während ihres Aufenthalts können Gäste des Mercure Hotel Hamburg City beispielsweise Mönckebergstraße (1, 2 km) und HafenCity (1, 3 km) besuchen, einige der bekanntesten Sehenswürdigkeiten in Hamburg. I apologise that this did not work as desired in this situation. The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. You must therefore confirm in writing prior to arrival that your trip is not based on a tourism-related event. We are glad that you enjoyed your stay and hope to see you again very soon. Until then, we wish you a good time and healthy year!! It lies directly beside Bella Spanier and a city rail, just a short walk from monuments, a church and a theatre. This is carried through the 187 guest rooms as well as other parts of the hotel. Direkt am Volkspark im Hamburger Westen gelegen, ist das 4-Sterne-Hotel das nächste Hotel zum HSV Stadion und der Konzert- & Eventarena. Thank you again for sharing your experience, and we hope your next v. will be as pleasant as the previous one. Stedet ligger i nærheden af Wilhelm Nebelung, mens en 15 minutters gåtur fører dig til Dialog in the Dark. Giuseppe A. The Mercure Team is great, always smily, friendly and service oriented. The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. The 4-star Mercure Hotel Hamburg City in Hamburg City Center district provides a night club, a sundeck and a patio. Central location near hotspots e.g. Das zentral gelegene Mercure Hotel Hamburg City ist eine stilvolle 4-Sterne-Übernachtungsmöglichkeit für Privat- und Geschäftsreisende. Property Location A stay at Mercure Hotel Hamburg City places you in the heart of Hamburg, within a 15-minute walk of Moenckebergstrasse and Hamburg Wholesale Market. Lovely experience at the hotel. I don't expect everyone to know, but if you work behind a bar I do not expect to have to explain that it consists of coffee, whiskey and cream, preferably all together in one glass. That is unacceptable!! Room was not clean on a daily basis. 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This property is rated 4 stars. Book Mercure Hotel Hamburg City & Save BIG on Your Next Stay! Sincerely, Denise Tomrell Deputy manager, Dear Mrs. H., Thank you for your feedback on your stay at our hotel. Room night for 2 children up to 16 years of age in your room. Due to the current situation and the Corona guidelines of the Hamburg Senate, we had to adjust some procedures accordingly. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels. EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? We are sorry to hear that we could not meet your expectations. Individually-wrapped food options are available for breakfast and dinner. F. Solo - 25/01/2020 Confirmed reviews ALL, Anonymous Business - 21/01/2020 Confirmed reviews ALL. 258-474 sq. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. the 1000 All points are in your All-Account today. This property accepts credit cards, debit cards, and cash. Das Mercure Hotel Hamburg City verfügt über schallisolierte Zimmer mit Klimaanlage, einem 50-Zoll-LCD-Flachbild-TV und einem tragbaren Schreibtisch. Das frisch renovierte Hotel, Mercure Hamburg City, liegt mitten im Herzen der Hansestadt! Hotel Mercure Hamburg City is centrally located in Hamburg and is 1.5 km away from Central Railway Station and 16 km from the airport Fuhlsbüttel /Hamburg/.

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