ViaMichelin and its partners allow you to book the hotel, bed and breakfast or apartment of your choice in just a few clicks. Of course, we will share your satisfaction to our team, which provides to prepare a pleasant stay to you. We had an ok experience overall. Victor K. (. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Wir freuen uns sehr, dass wir auch jetzt in den schwierigen Zeiten unsere Stammgäste dennoch von uns überzeugen können. The Novotel Hamburg Alster is a 4 star hotel situated not far from the centre of Hamburg, just a short walk from the Alster. I will share your comments with our team. Friendly staff, clean room. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The 4-star Novotel Hamburg City Alster welcomes you to the heart of the Hanseatic city, situated between the Elbe and Alster rivers. Friends - 28/07/2020 Confirmed reviews ALL. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Und es freut uns natürlich besonders wenn die Bewertung dann so eine schöne Bewertung ist. Novotel Hamburg City Alster accepts these cards and reserves the right to temporarily hold an amount prior to arrival. To this special time, we do our best, to combine the hygiene standards and the satisfaction of our guests. Yes, dry cleaning and laundry service are offered to guests. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Novotel Hamburg City Alster – Book your room for the Novotel Hamburg City Alster hotel in on ViaMichelin. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Nearby attractions include Zum Friesenjung (0.1 miles). Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Also, overpriced breakfast so we didn’t even bother with that. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Delicious seasonal dishes and light snacks are served from 6.30am to 9.30pm. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Haben sie also herzlichen Dank dafür. Nice bed, nice sound proofing, nice breakfast - quite satisfied :-) Though this satisfaction survey could be done better. Disappointed the restaurant was closed in the evening and that we had to pay an extra €3 per kids breakfast despite booking a room with breakfast included. Staff basically clueless throughout. Wir setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Rooms at the Novotel Hamburg Alster are air-conditioned and brightly furnished. I just think that charge 57 € for 3 days parking it is a bit too much. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. but there is a good selection of nice products. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. It`s not easy, but we do our best! See 1,351 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #85 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. Or you can climb Michel with 453 stairs, visit the Reeperbahn or the Landungsbrücken. Please see our partners for more details. To the backyard if you dont like noice from traffic. Breakfast had large variations to pick from and all from the staff was friendly. more. Couples in particular like the location – they rated it 8.5 for a two-person trip. Sincerely, Rene YKEMA General Manager. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. I guess housekeeping already passed our room when we put the sign. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Payments made by partners impact the order of prices displayed. Hotel manager Rene Ykema and his staff did a good job of reopening the hotel on Monday July 20. Own or manage this property? I will share your comments with our team. Novotel Hamburg City Alster, conveniently located in Hohenfelde district, features the gastronomic restaurant that is available from 06:30 until 14:30. Is parking available at Novotel Hamburg City Alster? Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Moenckebergstrasse is minutes away. Dear Mads H., thank you for choosing our Novotel Hamburg Alster during your stay in Hamburg and taking the time to tell us about your experience in our hotel. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Absolutely ridiculous! Great hotel, modern and clean but to have one member of staff on reception on a Sunday morning meant it took 30 mins to check out and get parking validated! We`ll do our best, to show you a better Service on your next visit. This hotel is situated within walking distance from the city center. It is always a pleasure to receive positive feedback. The biggest disappointment was the quality of the breakfast: poor selection, very average quality of the items available, bad presentation. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Room also had no coffee making (this was included and mentioned in the booking), but we got it on request. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. Restaurant, bar with good service. Mit herzlichen Grüßen. Moenckebergstrasse is minutes away. The suite was big and clean and everything worked. Se tilgængelighed Det med småt Ved reservation af familieværelset bedes du venligst på forhånd give hotellet besked om det … Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Lars Yde J., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Rene YKEMA General Manager, Dear Scholla G. B., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Review collected in partnership with Accorhotels.com, Response from Rene Ykema, General Manager at Novotel Hamburg City Alster, Response from Novotel_Hamburg, Leiter Front Office at Novotel Hamburg City Alster. It is a pleasure that you feel so fine staying with us. Always a friendly atmosphere, very welcoming staff makes it so easy to return. This is the version of our website addressed to speakers of English in United Kingdom. Now £75 on Tripadvisor: Novotel Hamburg City Alster, Hamburg. It is always a pleasure to receive positive feedback. Top room amenities include a minibar, air conditioning, and a flat screen TV. Before arrival, you must confirm in writing that you are not on a tourist getaway. Thank you again for sharing your experience. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. on foot with rubber boots & oil skin jacket even in bad weather. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. Long time to see all of you due to COVID-19 however I meet several your team members with your smile. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with our team. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. The city center and Outer Alster lake are a 15-minute walk away; great access to public transport and the highway network. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to welcome you as our guest again in the future, so that your next visit will be more pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Bezüglich Ihrem Hinweis bzgl. Hallo anita, ich danke Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Hamburg City Alster die Zeit genommen haben an unserer Zufriedenheitsumfrage teilzunehmen. See 1,356 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Because of Covid our room hasn't been cleaned, also not when we put the sign on the door. Does Novotel Hamburg City Alster offer any business services? Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Remember Novotel offers this service for free on Sundays. The city center and Outer Alster lake are a 15-minute walk away; great access to public transport and the highway network. Mathieu Families - 25/08/2020 Confirmed reviews ALL. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. The underground is just downstairs which makes it easy to travel around, especially with the Hamburg Card. Heribert L. Business - 19/09/2020 Confirmed reviews ALL, The team as very efficient and caring, we were able to stay even an hour longer for check - out and the friendlyness was very good, K. T. Business - 14/09/2020 Confirmed reviews ALL, Tord N. Families - 08/09/2020 Confirmed reviews ALL. The ALLSAFE label stands for our cleanliness protocols and standards and ensures that they are adhered to in my hotel. From our hotel you can reach the city within 15 min. WiFi is free, and this hotel also features a spa and a restaurant. … Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ihre Meinung ist für uns daher von größtem Interesse. What food & drink options are available at Novotel Hamburg City Alster? Find all the transport options for your trip from Hamburg Airport (HAM) to Novotel Hamburg City Alster right here. Moenckebergstrasse is minutes away. Claim your listing for free to respond to reviews, update your profile and much more. And the hotel’s seven … I will share your comments with our team. Sincerely, Rene YKEMA General Manager, Dear Mathieu D., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries. dem Saunabereich müssen wir Ihnen leider mitteilen, dass wir hier durch die Hygienemaßnahmen keine Möglichkeit sehen, den Bereich in naher Zukunft wieder zu öffnen. Anonymous Business - 27/02/2020 Confirmed reviews ALL. The hotel have undergrund parking for cars and is located next to u- bahn station so it is so easy to go around in Hamburg from the hotel. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. This is a big praise! Business - 10/08/2020 Confirmed reviews ALL, In full control of the current situation and have taken the necesary actions, very nice and smiling personell, Claudia Families - 04/08/2020 Confirmed reviews ALL. WiFi is free, and this hotel also features a spa and a restaurant. Ask for a rrom to the backyard if you dont like traffic. Our guests praise the breakfast and the helpful staff in our reviews. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Prices are calculated as of 12/10/2020 based on a check-in date of 25/10/2020. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. A. Business guests enjoy the breakfast. Therefore we appreciate your sharing of your experiences. It is always a pleasure to receive positive feedback. The minibar was also empty. Good location on top of a Ubahn station and friendly staff. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. We are delighted that you are satisfied with your stay, the hotel and our staff. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. The 4-star Novotel Hamburg City Alster offers bright rooms in Hohenfelde district of Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wir freuen uns auf Ihren nächsten Besuch. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Luebecker Strasse 3 22087 hamburg germany, S1, S21, S11 : S1, S21, S11 BERLINER TOR. Awful housekeeping in this Accor venue. Is Novotel Hamburg City Alster located near the city centre? There was no information on booking that wellness facilities were closed. Thank you also for your critical feedback. Dear guest, We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Read real reviews on Novotel Hamburg City Alster, book online today! This comfortable venue, built in … Families - 03/03/2020 Confirmed reviews ALL. WiFi is free, and this hotel also features a spa and a restaurant. We are looking forward to welcoming you again and wishing a pleasant and successful week! It is always a pleasure to receive positive feedback. Yes, guests have access to a fitness centre and a sauna during their stay. There are more places to choose from in the Hamburg area. I like and it was meet my expectations, Bjarne Couples - 22/02/2020 Confirmed reviews ALL. Service is top and we enjoyed our stay. Sincerely, Rene YKEMA General Manager, Dear Heribert L., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Which popular attractions are close to Novotel Hamburg City Alster? Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Sanjay Kumar T., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Continue your visit to www.tripadvisor.co.za. What are some restaurants close to Novotel Hamburg City Alster? We will give the feedback to the housekeeping department, so that we can afford a better service next time. You will always prepare all for me to stay with peace of mind. It is always a pleasure to receive positive feedback. Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m. Are any cleaning services offered at Novotel Hamburg City Alster? Novotel Hamburg City Alster - Novotel Hamburg City Alster features a central location adjacent to Naturschutzgebiet Wittmoor and features 24-hour front desk assistance, housekeeping service and shopping service. Under COVID-19 I have a good stay with your support as usual. What are some of the property amenities at Novotel Hamburg City Alster? How I booked, why I chose you, I cannot answer "correctly" as those are not options to choose from. Friendly and motivated staff warmly welcome us in the renovated Novotel Hamburg City Alster. This meant an annoying delay to our onward journey. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Where is Novotel Hamburg City Alster located? Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Dear Mark S., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. Yes, it is 0.5 miles away from the centre of Hamburg. Therefor we will share your review with our team. Business guests enjoy the breakfast. Moenckebergstrasse is minutes away. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. I will share your comments with our team. Check-in to this 4-star accommodation in Hamburg, Germany. Anonymous Business - 24/08/2020 Confirmed reviews ALL. A direct U-Bahn connection takes you to the old town in just nine minutes, NEWLY renovated spacious rooms with air conditioning and cable TV, Two children can stay in their parents' room free of charge, Modern restaurant with Mediterranean and Hamburg cuisine. I enjoyed staying with you for my business. Mostra la disponibilitat Cal saber Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. Business guests enjoy the breakfast. it's an innovative combination of a lounge bar and eatery at your Novotel hotel. Which room amenities are available at Novotel Hamburg City Alster? Thank you, Anonymous Families - 31/07/2020 Confirmed reviews ALL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience. Mit herzlichen Grüßen Rene YKEMA General Manager, Dear Tord N., Thank you for taking the time to tell us about your experience at the Novotel Hamburg City Alster. Über Ihre lobenden Worte freuen wir uns sehr. I will share your comments with our team. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Towels not replaced, came back after a days work and found not a single towel anywhere. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moenckebergstrasse is minutes away. Business guests enjoy the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The sophisticated N'ROOM concept with its modern facilities appeals to both families and business travelers! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 1592 review at 45 larawan ang naghihintay sayo sa Booking.com. Novotel Hamburg City Alster, Hamburg – Mag-book sa ilalim ng aming Best Price Guarantee! The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. We hope you had enjoyable days in Hamburg and a save journey back home. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. The suite was big and clean and everything worked. The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. Sincerely, René Ykema General Manager Michelle Steffenhagen Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. best regards from Hamburg Rene YKEMA General Manager, Dear Francesco M., Thank you for taking the time to tell us about your experience at the Novotel Hamburg City Alster.
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